- prescription drugs
- Home Delivery
Home Delivery
For drugs you need once in a while, it makes sense to go to your local, in-network pharmacy. But if you take any drugs regularly — like blood pressure or diabetes medications — home delivery (also known as mail-order pharmacy) may save you money.
The service is run by our pharmacy partner, CVS Caremark. And savings aren’t the only reason to use it. With home delivery, you can:
- Receive a 100-day supply of your prescription medications
- Get your medications wherever it's easiest for you, like your home, office, or vacation spot
- Talk to a registered pharmacist 24 hours a day, 7 days a week
- Order medicine and get health information online at CVS Caremark
How do I get started?
You have to register at CVS Caremark. Make sure you have your Devoted Health member ID card handy.
You can also call us at 1-800-338-6833 (TTY 711).
How do I order a new prescription?
You can place an order:
- Online. Just log in at CVS Caremark and place an order.
- By phone. Call us at 1-800-338-6833 (TTY 711).
- By mail. Fill out this mail-order form. Then send it along with your payment to the address listed on the form.
Note that it can take a few weeks for CVS Caremark to process and deliver your order. Be sure to have a 2-week supply of your medication on hand, just so you know you'll have enough until your order arrives.
How do I refill a prescription?
You have 4 options:
- Automatic refills. Choose to have your prescription refilled automatically and you’ll be all set. Before sending you a refill, CVS Caremark will call, text, or email you to confirm you’re ready for it.
- Online. Sign up to receive refill reminders. When you get one, just log in at CVS Caremark and order a refill.
- By phone. Call the Customer Care number on your prescription label — and have your Devoted Health member ID card ready when you do.
- By mail. When you receive your drugs, you’ll also get an order form. Just fill in the ovals for the refills you need. If you need a refill for a drug not listed on the form, write the prescription number in the space provided. Then, send your form and payment to the address listed on the form.