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Providers


Need to submit a claim? Check on a payment? Find a form? Follow the links below.

Questions? Call us at 1-877-762-3515, 8am to 5pm.

Plan Resources

Select your state below to find essential info on our health plans, including requirements for referrals, prior authorizations, durable medical equipment and more.

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Guidance for the COVID-19 Public Health Emergency

We're adhering to federal guidance during the current public health emergency. Learn about what that means for you and our members.

Working with Devoted

Improving Healthcare Quality

Use these guides and forms to help improve Star Ratings and the healthcare experience for your patients:

Provider Directory and Formulary

Submitting a Claim

You have 3 options: Change Healthcare, Availity, or paper claims.

Change Healthcare
You'll need to work with your practice management system to connect to Change Healthcare.

Availity
You can use Availity to submit claims, referrals, and more. See the next section for detailed instructions.

Paper Claims
We suggest submitting your claims electronically through Change Healthcare or Availity. If you'd rather use paper claims, here's the data you'll need:

Make sure to send your paper claims to:
Devoted Health, Inc.
Claims
PO Box 211524
Eagan, MN 55121

Any claims sent to our older Waltham, MA address may be returned as undeliverable.

Using Availity

Payspan

Part D Forms

Submit Online

Download for Printing

Disease and Case Management

Does one of our members need disease or case management? Use our disease and case management referral form to let us know.

Roster Updates

Use these templates to update your rosters. Please email your updates to provider-updates@devoted.com.

HIPAA Policies

Review our HIPAA compliance policies

Other Forms and Documents