Call us often. Text us often. We mean it.
The Devoted Health folks who answer our phones are called Guides. The Devoted Health folks who answer your texts are called Digital Guides — and yes, they're real people!
Guides they can do much more than answer questions about benefits, coverage, and costs. They’re here to help walk you through the healthcare system and get you the care you deserve.
So when you need a doctor or you’re not sure what a new health condition means — or you’re just plain confused about something — get in touch with a Devoted Guide.
Call us: 1-800-338-6833 (TTY 711)
Devoted Guides are here:
- 8am to 8pm, 7 days a week (October to March)
- 8am to 8pm, Monday to Friday, and 8am to 5pm, Saturday (April to September)
Text us: 866-85
Ask a question about your plan, or just say "Hello!" to get started!
Digital Guides are here:
- 8am to 8pm Eastern time, Monday to Friday
- 8am to 4:30pm Eastern time, Saturday
Need to send us something?
- Fax: 1-877-234-9988
PO Box 211037
Eagan, MN 55121