We're currently having some problems with our phone system, so you may have a longer wait than usual if you call us. Thank you for your patience as we work to get everything back up and running! You can also reach us by text message at 866-85.

Provider portal training library

Getting started

Using Devoted Health's payer spaces and the provider portal (Video): English | Spanish
Provider portal user roles and access (PDF)

Authorizations and referrals

How to submit prior authorizations and referrals (PDF)
Submitting an electronic prior authorization request (Video): English | Spanish
Submitting an electronic referral request (Video): English | Spanish

Benefits and eligibility

How to determine patient eligibility (PDF)
Eligibility and benefits inquiry tool (Video): English | Spanish
CPT authorization verification tool (Video): English | Spanish

Claims tools

How to view claims and submit electronic disputes (PDF)
Claim status tool (Video): English | Spanish
How to submit an electronic dispute and check its status (Video): English | Spanish
How to view recoupments in an EOP (Video): English

Downloadable reports

How to view Stars performance and download reports (PDF)