Welcome providers
Why providers love us
You'll get world-class service and support whether you're new to us, a long-time partner, or an out-of-network provider looking to join Devoted Health. That’s the Devoted difference.
Quick credentialing and onboarding
90%+ of providers credentialed in 3 weeks**Fast claims processing
80%+ of claims paid in 7 days†Rapid authorizations
Average turnaround time of 13 hours for expedited authorizations††High referral rate
2 out of 3 members refer us to family and friendsˆTop-rated service and support
We’ve earned 5 out of 5 Stars for customer serviceˆˆ
See what providers like you are saying
"Love our Devoted partners - very easy to work with and the patient is at the center of everything they do. I wish we had this level of support from some of our [other] payers!"
- Colorado PCP office
"As a medical provider, I am extremely pleased with Devoted Health plans. Their services are exceptional, with prompt claim processing, excellent customer support, and comprehensive coverage for a wide range of medical services."
- Florida specialist practice
- Your quick reference guide
- Our "Working with Devoted Health" FAQ guide
- A schedule of Medicare enrollment periods
- Info about Devoted Health and our team with key network contacts
- How-to guides and info about getting set up with our tools
- And more!
Having trouble with your ZIP files? Learn how to extract or unzip your files.
Get started with our tools
Here are next steps to take once you’ve downloaded your digital provider kit.
Get ready to accept our members
Show our member ID cards to your office staff. Our members have bright red Devoted Health ID cards. Keep a look out for them.
Get started with Availity
Submit claims, verify eligibility, access reports, process referrals and prior authorizations, and more all in one place.
New to Availity? Register now
Want access to even more tools, guides, trainings and resources? Head over to Devoted.com/Providers
Stay in the loop
Sign up for important updates and let us know who the best contact is for your practice at devoted.com/contact
Questions? Call us at 1-877-762-3515, 8am to 5pm, local time.
*“At 36% growth during AEP, Devoted achieved nearly twice the percent AEP growth of the next closest carrier in the 50,000+ member segment for non-EGWP, non-SNP carriers.” Source: Based on annual percentage change in membership growth for non-SNP, non-employer plans. In 2023 and 2024, Devoted was the fastest-growing Medicare Advantage plan with over 50,000 members. 2024 Shopping and Switching Study, Deft Research, 2024
**Between January 2023 and July 2024, 90%+ of provider credentialing apps were approved in 21 days. Source: Devoted Health Internal data, 2023/2024
†Between January 2023 and July 2024, 80%+ of adjudications were paid in 7 days. Source: Devoted Health Internal data, 2023/2024
††In 2023, the average turnaround time for expedited authorizations was 13 hours. Source: Devoted Health Internal data, 2023
ˆBetween January 2023 and April 2024, 66.5% of Devoted Health members surveyed reported that they recommended us to a friend or family member. Source: Devoted Health Member Pulse Survey, 2023
ˆˆEvery year, Medicare evaluates plans based on a 5-Star rating system. For 2024 all of Devoted Health’s star-rated plans earned 5 out of 5 stars for customer service. Devoted Health’s overall Star ratings for CMS Contracts H2697 (OH HMO) and H1290 (FL HMO) are each 5 out of 5 Stars, H7993 (TX HMO) is 4.5 out of 5 Stars, and H8173 (AZ HMO) is 4 out of 5 Stars.
Devoted Health is an HMO and/or PPO plan with a Medicare contract. Our D-SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal. To enroll in a Devoted Health plan you must meet certain eligibility requirements and reside in the plan's CMS-approved service area. Our plans’ 2025 service areas, as applicable, include select counties in Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Hawaii, Illinois, Indiana, Kentucky, Mississippi, Missouri, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, and Washington. Devoted Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Representatives are available 8am to 8pm, Monday to Friday (from October 1 to March 31, 8am to 8pm, 7 days a week). ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-338-6833 (TTY 711). To file a complaint with Devoted Health, call us at 1-800-338-6833 (TTY 711). To file a complaint with Medicare, call 1-800-MEDICARE (TTY 1-877-486-2048), 24 hours a day/7 days a week. If your complaint involves a broker or agent, be sure to include their name when you file your complaint.