Welcome, providers
Why providers love us
You'll get world-class service and support whether you're new to us, a longtime partner, or an out-of-network provider looking to join Devoted Health. That’s the Devoted difference.
Quick credentialing and onboarding
90%+ of providers credentialed in 3 weeks**Fast claims processing
80%+ of claims paid in 7 days†Rapid authorizations
Average turnaround time of 16 hours for expedited authorizations††High referral rate
More than half of our members have referred us to a friend or family memberˆTrusted by our members
88% of members trust that we're keeping our promise to get them the care they needˆˆ
See what providers like you are saying
"Love our Devoted partners — very easy to work with, and the patient is at the center of everything they do. I wish we had this level of support from some of our [other] payers!"
— Colorado PCP office
"As a medical provider, I am extremely pleased with Devoted Health plans. Their services are exceptional, with prompt claim processing, excellent customer support, and comprehensive coverage for a wide range of medical services."
— Florida specialist practice
- Your quick reference guide
- Our "Working with Devoted Health" FAQ guide
- A schedule of Medicare enrollment periods
- Info about Devoted Health and our team, with key network contacts
- How-to guides and info about getting set up with our tools
- And more!
Having trouble with your ZIP files? Learn how to extract or unzip your files.
Get started with our tools
Here are next steps to take once you’ve downloaded your digital provider kit.
Get ready to accept our members
Show our member ID cards to your office staff. Our members have bright red Devoted Health ID cards. Keep a look out for them.
Get started with Availity
Submit claims, verify eligibility, access reports, process referrals and prior authorizations, and more all in one place.
New to Availity? Register now.
Want access to even more tools, guides, trainings, and resources? Head over to Devoted.com/Providers.
Stay in the loop
Sign up for important updates and let us know who the best contact is for your practice at devoted.com/contact.
Questions? Call us at 1-877-762-3515, 8am to 5pm, local time.
For provider use only. Not for distribution to Medicare beneficiaries.
* Devoted Health is ranked 4th nationally for Medicare organizations with 5 or more Star-rated contracts, based on membership-weighted average Star ratings. September 2024 membership and 2025 Star ratings data, only Medicare Advantage carriers with 5 or more 2025 Star-rated contracts. Medicare Advantage/Part D Contract, Enrollment and Stars Data, Centers for Medicare & Medicaid Services 2024. Every year, Medicare evaluates plans based on a 5-star rating system. Devoted Health contracts H1290 (FL HMO), H5299 (NC HMO), H2697 (OH HMO), H2526 (OH PPO), H7028 (SC PPO), and H7993 (TX HMO) all earned 4.5 stars for 2025. H8173 (AZ HMO), H7147 (CO HMO), H7151 (IL HMO), and H7605 (TN HMO) all earned 4 stars for 2025. H3080 (AL HMO), H9884 (FL PPO), H2686 (HI PPO), and H6545 (IL PPO) all earned 3.5 stars for 2025. H7199 (OR PPO) earned 3 stars for 2025.
**Between October 2023 and September 2024, 90%+ of provider credentialing apps were approved in 21 days. Source: Devoted Health Internal data, 2023/2024.
†Between October 2023 and September 2024, 80%+ of adjudications were paid in 7 days. Source: Devoted Health Internal data, 2023/2024.
††Between October 2023 and September 2024, the average turnaround time for expedited authorizations was 16 hours. Source: Devoted Health Internal data, 2023/2024.
ˆBetween October 2023 and September 2024, 64.5% of Devoted Health members surveyed reported that they recommended us to a friend or family member. Source: Devoted Health Member Pulse Survey, 2023/2024.
ˆˆBetween October 2023 and September 2024, 88% of members surveyed responded “Yes” to an SMS question asking if they trust that Devoted Health is keeping our promise to get them the care they need. Source: Devoted Health Member Trust Survey, 2023/2024.
Devoted Health is an HMO and/or PPO plan with a Medicare contract. Our D-SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal. To enroll in a Devoted Health plan you must meet certain eligibility requirements and reside in the plan's CMS-approved service area. Our plans’ 2025 service areas, as applicable, include select counties in Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Hawaii, Illinois, Indiana, Kentucky, Mississippi, Missouri, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, and Washington. Devoted Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Representatives are available 8am to 8pm, Monday to Friday (from October 1 to March 31, 8am to 8pm, 7 days a week). ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-338-6833 (TTY 711). To file a complaint with Devoted Health, call us at 1-800-338-6833 (TTY 711). To file a complaint with Medicare, call 1-800-MEDICARE (TTY 1-877-486-2048), 24 hours a day/7 days a week. If your complaint involves a broker or agent, be sure to include their name when you file your complaint.