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Texas Providers

Need to submit a claim? Check on a payment? Find a form? Follow the links below.

Questions? Call us at 1-877-762-3515.

Guidance for the COVID-19 Public Health Emergency

We're adhering to federal guidance during the current public health emergency. Learn about what that means for you and our members.

Working with Devoted

Want to join our provider network? Just complete this form.

View our Provider Quick Reference Guides to get key contacts and other essential info:

View our Texas Provider Manual to go in-depth on how we’ll work together:

Provider Directory and Formulary

Provider Trainings

Submitting a Claim

You have 3 options: Change Healthcare, Availity, or paper claims.

Change Healthcare
You'll need to work with your practice management system to connect to Change Healthcare.

You can use Availity to submit claims, referrals, and more. See the next section for detailed instructions.

Paper Claims
We suggest submitting your claims electronically through Change Healthcare or Availity. If you'd rather use paper claims, here's the data you'll need:

Make sure to send your paper claims to:
Devoted Health, Inc.
PO Box 211524
Eagan, MN 55121

Any claims sent to our older Waltham, MA address may be returned as undeliverable.

Using Availity


Plan Details

OTC Catalog


Prior Authorizations

Part D Forms

Submit Online

Download for Printing

Disease and Case Management

Does one of our members need disease or case management? Use our disease and case management referral form to let us know.

Roster Updates

Use these templates to update your rosters. Please email your updates to

HIPAA Policies

Review our HIPAA compliance policies

Other Forms and Documents