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Guidance for COVID-19

Federal Guidance

The COVID-19 public health emergency (PHE) ends on May 11, 2023. Some of the waivers and flexibilities created during the PHE will expire, while others are extended.

See the Centers for Medicare & Medicaid Services (CMS) fact sheet for helpful information as we transition from the PHE.

Additional federal resources:

Coverage for COVID-19

Coverage for COVID-19 vaccines, tests, and treatment
We're continuing to share information with members about COVID-19 as it becomes part of our regular lives. Learn more about our guidance and coverage details for members.

Telehealth Services 

Federal Guidance
CMS expanded the range of reimbursable telehealth services during the PHE. While the PHE ends on May 11, CMS recently extended most telehealth flexibilities through the end of 2024. Stay up-to-date on telehealth guidance.

Covered telehealth services
Members are covered for telehealth visits like any other visit. If a member has a copay for in-person visits, they will have a copay for telehealth too. Providers and members can check their Evidence of Coverage for specific copays.

Getting Started with Telehealth
If your provider office has questions about telehealth, check out our Telehealth Quick Reference Guide.