Food and Home Card

Check if you get the Food & Home card

Visit your member portal or check your plan documents to find out:

• If your plan includes the Food & Home card
• The amount you get
• If you get the card automatically or only with a qualifying health condition

Use the card for routine expenses

You can use your Food & Home card to pay for: 

• Healthy foods 
• Utility bills, like your home's gas or electric bill
• Mortgage or rent 

Choose to spend your money all at once or throughout the month. Either way, be sure to use the full amount — you can’t roll over unused money to the next month. We automatically refill your card on the first of each month, so make sure you don’t throw it away!

How to get started

If your plan automatically includes the card, you’ll get it in the mail.

If your plan requires that you qualify for the card, do one of the following:

• Complete the qualification form online
• Text FOODCARD to 866-85
• Call us at 1-800-338-6833 (TTY 711)

Once you get your card, follow the instructions it comes with to activate it.

How to buy food

1. Shop at participating grocery stores, online at Healthy Benefits, or with the Healthy Benefits+ app (iPhone | Android)
2. Choose foods like fruits, veggies, fish, meat, eggs, and more
3. Ask the cashier to scan the barcode on the back of your Food & Home card or in the Healthy Benefits+ app

You can only use your card at participating stores — not at convenience stores, restaurants (including fast food), or gas stations.

How to pay utility bills, mortgage, or rent

You have 2 ways to pay: 

• If your service provider accepts Visa, you can use your 16-digit card number like a credit or debit card and pay them directly. Payment will go through right away.
• If your service provider is set up with Healthy Benefits, you can pay online with Healthy Benefits. Payment may take up to 7 days, so pay at least a week before the due date.

A few important notes:

• If the bill is more than your benefit amount, send the rest of your payment directly to your service provider
• If there’s a processing fee when you pay, we'll use part of your monthly benefit to cover it
• If your service provider doesn’t accept Visa and isn't set up with Healthy Benefits, you may not be able to use your benefit to pay them
• You can use your card for mortgage or rent only if your bank or landlord can accept Food & Home card payment

Common questions

How much money do I get each month?

Visit your member portal or check your plan documents.

Can I use the benefit before my card arrives?

Yes! Call us at 1-800-338-6833 (TTY 711) and we’ll give you your card number. You can then use your benefit online with Healthy Benefits or through the Healthy Benefits+ app (iPhone | Android).

Do I need a PIN?

Nope, just give the card to the cashier and ask them to scan the barcode on the back. If you’re ever asked to enter a PIN, it’s the last 4 digits of the card number.

Do I need to spend the full amount all at once?

Nope. You can spend it however you want throughout the month, but be sure to spend it all — you can’t roll over unused money to the next month.

How do I check my balance?

Visit your member portal or call 1-800-DEVOTED.

Will I get a new card each month?

No, so be sure to hold onto your card. We automatically add more money to it on the first of each month.

Do I have to use the card to pay?

You’ll need to use either the physical card or the digital card in the Healthy Benefits+ app. Or you can place your order online with Healthy Benefits and they’ll already have your card information.

Are there any limits on what foods I can buy? 

You can buy any foods you choose, but we recommend sticking with items like: 

• Fruits and vegetables
• Fish and lean meats
• Eggs, cheese, milk, and other dairy products
• Whole grains, like whole wheat bread and brown rice
• Nuts, seeds, and spreads
• Olive oil and other plant-based oils
• Supplemental drinks like Boost® and Ensure®

You can’t use your card for certain items, including alcohol, baby formula, pet food, or household goods like paper towels. 

What utility bills can I pay?

You can pay most common bills like natural gas, electric, water, sewer, garbage, internet, cable, and cell phone. You can not use your card on prepaid phone service, firewood, pellet fuel, or gasoline for your car. 

Can I pay bills for other people?

No, you can only pay bills for yourself.

Still have questions?

Text us at 866-85 or call us at 1-800-338-6833 (TTY 711).

You can also download the HealthyBenefits+ mobile app in the Apple Store (for iPhones) or the Google Play Store (for Android phones).